I placed an order and it's been a week now and I'm still waiting on a tracking number. I called a bunch of times and got the run around about drop shipping ect. They seem to be selling things that are never in stock. They take your money and then shop around and try to get it shipped.
The best place for all your aquarium needs! Thanks Albert and Team.
They used to be an alright place to order from .
Items say in stock but then they drop ship them.
This is the second order, the first one I placed I had to call and got a run-around that time but at least the item was shipped within a couple of days.
Stay away. Order from someone more reputable.
Really starting to piss me off.
Aqua Cave had the best price I found for an aquarium light I wanted. My order shipped THE SAME DAY and by Priority Mail even though it was free shipping. So, I received exactly what I ordered less than 48 hours after placing the order. Very happy!
So it takes longer then normal to get.
I have placed several orders through this company over the past couple of years and I must say that Every time has been a great experience. Very fast free shipping. Always get what I order for a great price. Anytime that I have had to call I was helped right away by very pleasant people. I will purchase from them again and will recommend others as well. Keep up the great work AquaCave
Shipping is sorta jacked I get some thing in 2 business days and some cone in over 5 to 7 .
As of lately they sell things that are never in stock.
I don't know if they disconnected their phone but as of today it no longer works. I will be placing a call to Amex
Aquacave Inc is a US Pet Store based in Gurnee, Illinois. Aquacave Inc is located at 3909 Grove Ave, Gurnee, IL 60031, USA.
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